Return policy

1. Eligibility

  • Returns accepted within 30 days of delivery.
  • Items must be unused, in original packaging, or defective/damaged (with proof).

2. Return Process

  1. Email support@usafiltersupply.com to request a return authorization.
  2. Ship returned items to: 544 Kiley Rd, Chula Vista, CA 91910 7597, US.
  3. Include order number and reason for return.

3. Shipping Costs

  • Customer pays return shipping unless the item is defective/damaged (our fault).
  • We don’t refund original shipping fees.

4. Refunds

  • Refunds processed within 5-7 business days after we receive and inspect returns.
  • Money returned to original payment method.

5. Exceptions

  • No returns for custom or personalized items.

6. Contact

  • Phone: 16197871327
  • Email: support@usafiltersupply.com
  • Address: 544 Kiley Rd, Chula Vista, CA 91910 7597, US