Terms of service

1. Acceptance

By purchasing ceramic mugs or insulated bottles from usafiltersupply, you agree to these terms. Disagree? Do not buy.

2. Orders & Payments

  • Pay in full at checkout. Prices include fees; CA/US taxes added as required.
  • We may cancel orders for stock shortages or errors.

3. Shipping

  • Ships only to US addresses. Delivery times vary.
  • Not liable for carrier delays or external issues.

4. Returns & Refunds

  • 30-day window for defective/damaged items. Contact us first.
  • Refunds after inspection of returned products.
  • Customer pays return shipping unless we’re at fault.

5. Liability

  • We’re not responsible for indirect damages from product use.
  • Liability capped at the product’s purchase price.

6. Contact

  • Address: 544 Kiley Rd, Chula Vista, CA 91910 7597, US
  • Phone: 16197871327
  • Email: support@usafiltersupply.com